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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Terry Picture
- Terry
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Jaime Picture
- Jaime
Rating 5 Stars

Written Testimonials Pencil

Glenda L T - Charlotte, NCNovember 29, 2024

The project is not yet finished, but so far, I am very pleased. Jamar and Michael are professionals who care about their job and making sure it's done right. I am very impressed with them and how they are handling this job.

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Norm R - Charlotte, NCNovember 25, 2024

Ted was very knowledgeable when describing the work he recommended and took time to make sure I understood everything. Jamar did an amazing job restoring the appearance of my primary bathroom shower and floor tile. Later, he restored the look of my kitchen, foyer, and half bath.

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M B - Indian Trail, NCNovember 10, 2024

We have a bathroom that we just could not keep clean. The shower tiles and floor were cleaned all the time but would not stay clean.

I called for an appointment and Ted came out to do an assessment. He did a great job explaining everything and identified that the builder did not seal anything and just installed the tiles and left.

I made an appointment to get it all cleaned and sealed. Curtis came out and removed all the old moldy caulk. He steam-cleaned the surfaces and sealed the grout. Epoxy was used to replace the old moldy caulk. The grout was sealed with a great complementary color, and now it looks like new.

He did a really good job. Overall, it was a pretty smooth process.

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Levy T - Waxhaw, NCNovember 07, 2024

Extremely satisfied with the work of Jamar. I would recommend Sir Grout to anyone looking to make their bathroom look new again.

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Ron H - Mint Hill, NCNovember 05, 2024

The information on your website answered most of the questions I had as a customer. Having Chrissie visit our home was the final step in choosing Sir Grout. We did not shop around or get any other quotes because we thought the prices were fair.

The communication we had leading up to the day of the repair was professional and timely. Our technician showed up on time and was extremely efficient. The entire bathroom was covered to protect everything while he worked in the shower.

The results actually exceeded our expectations, and we could not be more pleased. I would highly recommend Sir Grout!

Xavier came today and was prompt, courteous, and very knowledgeable. I asked how long the process of renewing my shower would take, and he estimated 4–5 hours. I worked in another room until he finished a little over four hours later. My shower looks brand new. Thanks also, Xavier, for the maintenance tips and your personal card to call for additional info if needed.

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Brigette R - Waxhaw, NCOctober 28, 2024

Curtis was on time, polite, and did a great job! We love how "new" our bathroom looks now!

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Jill L - Charlotte, NCOctober 12, 2024

I had a wonderful experience with Sir Grout. From the estimate with Jamar and the work done by Xavier, I was amazed. They provided quality customer service, follow-up, and scope of work. My two bathrooms (shower and tub/shower) look brand new… and they were awful prior! I highly recommend their work.

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Rebecca D - Charlotte, NCOctober 10, 2024

Curtis did an excellent job on our shower tile grout and cleaning. He was quick and efficient, and the shower looks great! Thank you!

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Dennis C - Charlotte, NCOctober 09, 2024

My initial job was beautiful, completed over a year ago. I had a few minor issues, but Jamal came back and remedied them, even though I was out of warranty, at no cost to me. I am totally satisfied. Thanks!

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Earl B - Matthews, NCOctober 07, 2024

The technician came at our house on time. He was very friendly and obviously experienced. He did an excellent job cleaning the tile and regrouting our 36-year-old shower.

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For your convenience, below shows the various counties and cities where we provide service:

Cabarrus, North Carolina

Catawba, North Carolina

Iredell, North Carolina

Mecklenburg, North Carolina

Union, North Carolina

Lancaster, South Carolina

York, South Carolina

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