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(704) 626-6866
Charlotte
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Recent Reviews

Kimberly B - Huntersville, NCJanuary 22, 2020

We had an absolutely wonderful experience hiring Sir Grout to refinish our travertine floors. My Husband filled out the on-line request for a consultation. In a very short amount of time we were given a consultation date. I met Chrissie at our house to go over our needs for the dull, dirty looking travertine floors to be refinished. She is so pleasantly outgoing, professional and just a very good communicator. She was listening to our needs and was truly sincere.

When it was time for our appointment, I met the flooring technician Jamar. He is an outstanding hard worker and showed great professionalism. They transformed our kitchen floors, master bathroom and half bath floors into a beautiful NEW looking travertine stone with perfectly matched grout. The attention to detail and perfection of their craft made our decision.... just the right one. Thank you for an excellent experience.

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Terrie E - Matthews, NCJanuary 21, 2020

We had ongoing issues in our tiled shower with recurring mildew and missing grout. We had it repaired once but the problems returned in the same places so we discovered Sir Grout and scheduled an appointment. The manager came out to look at the job, describe and demonstrate their process and products, and give us a quote.

We hired them to do the job and we were very impressed with the workers and the outcome. Jamar took his time doing the job and was very meticulous, clean and respectful. He showed us what to do for aftercare and answered all our questions. We found their services to be very professional and are hopeful the job was done correctly this time so we don't have to do it again. We would recommend Sir Grout and their staff without hesitation!

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Meredith E - Matthews, NCDecember 23, 2019

Jamar did such an amazing job on our shower that I emailed management almost as soon as he left to tell them how absolutely thrilled I was! It looks like we have a brand new shower! Jamar was super professional, polite, worked very hard, and left the work area perfect before leaving. I could not be happier with the outcome of the shower. Thank you so much Jamar and Sir Grout! Highly recommend this company!

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Frank S - Davidson, NCDecember 13, 2019

My condo has a marble kitchen countertop that was terribly etched and stained. I had several people look at it. One wouldn't even attempt to fix it. Sir Grout's general manager Chrissie looked at it and was confident they could make it look a lot better. While there, she also observed the ceramic tile floors were in desperate need of cleaning and sealing with a paint sealer.

The worker who showed up was terrific. The floor looks like new. The countertop was a challenge. Marc personally came the next day to work on it and when he left it did indeed look like new. These people are a pleasure to work with. From scheduling, to working, to following up, they are very customer oriented and driven to make sure the customer is happy with the results. If I could give them 10 stars, I would.

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Adrienne T - Matthews, NCDecember 03, 2019

I asked for a quote to have the grout sealed in 2 showers. I received an in-person quote and was able to use a coupon from a local mailer to get a discount on the service. The quoter gave me details about the cleaning process, the time frame involved and how many days the shower couldn't be used after the process. Each shower would require a full day to complete.

The service man, Jamar, arrived fully prepared to do the work and consulted me about the grout color that best matched the tile. He worked most of the day, carefully carrying out the process of cleaning each stall and applying the sealer. The shower glass was also thoroughly cleaned and a protective coat was put on the glass also. Jamar did an excellent job and left the work area clean when he was finished. I am very happy with the results and would highly recommend Sir Grout to others. The price is steep but it is worth it to me, as the work was well done and the results were excellent.

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OUR COVERAGE AREA

For your convenience, below shows the various counties and cities where we provide service:

Cabarrus, North Carolina

Gaston, North Carolina

Iredell, North Carolina

Mecklenburg, North Carolina

Union, North Carolina

Lancaster, South Carolina

York, South Carolina


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