Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
My condo has a marble kitchen countertop that was terribly etched and stained. I had several people look at it. One wouldn't even attempt to fix it. Sir Grout's general manager Chrissie looked at it and was confident they could make it look a lot better. While there, she also observed the ceramic tile floors were in desperate need of cleaning and sealing with a paint sealer.
The worker who showed up was terrific. The floor looks like new. The countertop was a challenge. Marc personally came the next day to work on it and when he left it did indeed look like new. These people are a pleasure to work with. From scheduling, to working, to following up, they are very customer oriented and driven to make sure the customer is happy with the results. If I could give them 10 stars, I would.
I asked for a quote to have the grout sealed in 2 showers. I received an in-person quote and was able to use a coupon from a local mailer to get a discount on the service. The quoter gave me details about the cleaning process, the time frame involved and how many days the shower couldn't be used after the process. Each shower would require a full day to complete.
The service man, Jamar, arrived fully prepared to do the work and consulted me about the grout color that best matched the tile. He worked most of the day, carefully carrying out the process of cleaning each stall and applying the sealer. The shower glass was also thoroughly cleaned and a protective coat was put on the glass also. Jamar did an excellent job and left the work area clean when he was finished. I am very happy with the results and would highly recommend Sir Grout to others. The price is steep but it is worth it to me, as the work was well done and the results were excellent.
Excellent service, professionalism, attention to details, and a willingness to make sure that their high standards are met even if they have to come back.
Great job by the tech to match grout color and fix problems.
Javier was on time and polite. He worked constantly and did not even stop for lunch. If I went back to see how he was doing, he showed me what he was doing and explained how it would help shower. At the end of the day, he cleaned up everything and seemed proud of his work. I am proud of it too, not a drop of mold and a sparkling shower. Thank you.
Javier did a fantastic job in refinishing the shower. His calming was also very good in the other bathroom. Great job, great value.
Javier did a wonderful job. He worked nonstop entire time he was was here. My tile looks like new.
Sir Grout was a dream to work with. Easy scheduling, excellent sales staff and skilled craftsman (Javier.) We had the 10 year old shower, floor and marble redone in two bathrooms and the result are amazing... like new; marble gleaming like a mirror. Javier was a pleasure to have in our home.
We couldn't have asked for a better experience. Our grout was in need of repair and Sir Grout was responsive to get someone out quickly to complete the estimate. While it took a few weeks to get the work completed, that was no problem. We are very pleased with the work done, professionalism of the team. Thanks Sir Grout!
That's okay, we do. Schedule your free quote and we will inspect your tile, grout and natural stone surfaces and provide a recommendation to look like new again.
For your convenience, below shows the various counties and cities where we provide service:
Mecklenburg, North Carolina
Union, North Carolina
Lancaster, South Carolina
York, South Carolina
