The Floor of a Matthews Household Looks Incredible Thanks to Our Stone Honing Experts

October 21, 2025

A Matthews resident was dissatisfied with the appearance of her home's entryway, despite multiple failed attempts to revamp the floor. Her cleaners managed to keep most of the dirt at bay, which helped during busy days when people frequently came and went from the house. These products, however, did next to nothing against the marks that covered large parts of the natural stone surface.


Despite her frustration, the owner took this as a sign that she needed to contact a stone honing service in Matthews. The floor hadn't been polished in a couple of years, and there was no way to reduce foot traffic in that part of the house. So, the owner read about different restoration companies online, but her mind was set as soon as she found Sir Grout Charlotte. She gave us a call after marveling at our picture gallery for a few minutes, and our friendly agent told her everything she needed to know.

At her convenience, our specialists went to the house a few days later to inspect the mudroom floor. While the owner ensured that any residue on the surface was cleaned, the stone appeared dull and worn, particularly due to etch marks that ran across all the tiles. Beyond that, the floor's shine wasn't appealing enough, and it fell far short of what the owner wanted for such a visible part of the house. As we explained during the evaluation, off-the-counter cleaners do more harm than good because they merely keep dirt on porous surfaces without significantly preserving your floors in the long term.

The stone required a thorough polishing, along with a sealing service to complete the look. We outlined the process and offered to return that same week for the job. The homeowner found the offer reasonable and within her expectations, so she requested a new visit after thanking us for our assistance.

On the appointed date, we returned to our client's house, ready to revamp the entryway floor. First, our specialists covered the area around the stone with clear plastic and masking tape to protect the wooden surface of the living room floor. When everything was ready, we combined a permeating formula and a high-speed scrubber to deep clean the floor, effectively removing all the embedded dirt, including the milder marks left by footprints and food residue.

When it was time to eliminate the etch marks on the stone, we honed the surface with high-end diamond pads, gradually increasing the level of grit as we made progress on the surface. Then, we used special polishing powders to restore the stone's soft, glowing appearance.

The final step was sealing the floor, which would better protect the stone against wear and tear. Our technicians carefully applied stone sealant to the surface and buffed the floor to enhance its natural shine.

The transformation was immediately evident, and the client couldn't be happier. She admired the floor's transformation, praising the tiles' brand-new shine. At this point, she also promised to recommend our services to her friends and family in the area, as she knew many of them were dissatisfied with the appearance of their stone surfaces.

Our techs also shared the following pointers to help the client improve the maintenance of natural stone surfaces. Regular cleaning sessions are essential, but they won't do much if you use the wrong products and equipment. We always recommend using Sir Grout's Natural Hard Surface Cleaner to get excellent results in all parts of the house consistently. Our cleaner combines high-quality ingredients to remove dirt more effectively, so it works on spills, shoe prints, mold, mildew, and more. Moreover, homeowners can enjoy the sight of a glowing floor for months on end, because pH-neutral cleaners never risk corrosion or discoloration of stone surfaces.

Our second recommendation was to avoid steel wool and other abrasive tools, as they can leave scratch marks on the tiles without removing all the embedded dirt. The best alternatives are a mop, a towel, or a terry cloth. Remember to wash your cleaning tools before using them to prevent transferring dirt to other parts of your house. On that note, placing a mat at the entryway can also reduce the amount of dirt carried in from the outdoors, typically through foot traffic.

Lastly, we suggest leaving the windows open as a way to enhance indoor ventilation. Kitchens, mudrooms, and living rooms aren't usually affected by moisture buildup, but they still require the best hygiene conditions and fresh air throughout the day.

Sir Grout Charlotte brings all the benefits you need to revive your natural stone surfaces, even in high-traffic areas. Our methods won't alter the stone's natural color, and the result lasts on your floors for months. Feel free to call (704) 270-2348 or schedule a free quote online to request an appointment with our specialists. And be sure to subscribe to our newsletter so you don't miss our latest promotions and updates.