Our Techs Transformed a Shower in Matthews With an Outstanding Tile Cleaning Service

November 19, 2025

The master shower of a household in Matthews had lost much of its good looks, despite its modern design. The owner always did his best to enhance the contrast between the black and white tiles, but that was hard to accomplish when soap scum marred the ceramic's natural color. No matter what he did, soap clung to most of the tiles on the floor, while mold began to grow around the walls and at the corner joints.


After weeks of dealing with all the embedded dirt in the shower, the owner decided to look for a professional tile cleaning service in Matthews. This decision led him to our website, where he learned all there is to know about Sir Grout Charlotte. The owner read several success stories before making up his mind. Still, by the time he contacted us via phone call, he felt fully confident in his assessment of our hard surface restoration services.

As per his request during the call, our specialists visited the client's house a couple of days later for an in-home evaluation. Our techs quickly took note of all the issues at hand. Every surface showed signs of decay, starting with the soap scum that soiled the floor tiles. All parts of the shower were discolored in some way, but the problem was particularly prevalent on the black ceramic surface of the floor. Likewise, the client explained that the grout continued to collect dirt as the sealant weakened on the surface, as evidenced by the mold on the walls.

The solution was a thorough cleaning and sealing service, which is why our techs tested Sir Grout's special cleaner on parts of the floor. Satisfied with the result, the homeowner agreed with our crew's assessment and took the opportunity to schedule a new appointment, as he wanted to have the shower restored that same week.

On the agreed-upon date, our experts returned to his house with all the necessary equipment to work on the shower. After preparing the area, we began cleaning all shower surfaces with our powerful surface-safe cleaner. Our experts scrubbed off the efflorescence permeating the tiles until all parts of the shower regained their natural color. Then, we steam-cleaned the entire shower stall to eliminate all traces of mold.

When it was time to restore the grout, we applied our signature ColorSeal on the walls, recoloring the surface to match the tiles' white color. Then, we used black sealant for all the grout lines on the floor. Our sealant provides long-term protection against stains and wear and tear by repelling external elements such as water, mold, mildew, efflorescence, calcium residue, and more.

This marked the end of another successful restoration, and the homeowner was thrilled. He was impressed with the tiles' new beauty, especially after checking that all the dirt had been removed from the grout. There was no doubt in his mind that he'd made the right choice by calling our specialists.

At this point, our techs took a moment to share some helpful cleaning tips. Our first recommendation was to replace bleach and soap-based products with pH-neutral formulas like Sir Grout's Natural Hard Surface Cleaner. Our product has everything you could ask for, starting with high-quality ingredients that deliver maximum cleaning power to the most active areas of your home. Its composition also eliminates the risks associated with most store-bought cleaners, as it releases no toxic fumes into the air and causes no discoloration on your ceramic tile surfaces.

To get the best out of pH-neutral products, our experts also recommend using non-abrasive tools, such as a towel, terry cloth, or a squeegee. This approach is beneficial in removing mold and soap scum that often gets stuck between shower tiles, allowing homeowners to scrub around hard-to-reach areas without accidentally scratching the ceramic.

Our final recommendation for the client was to keep the bathroom well-ventilated with fresh air circulating throughout the day. As our experts explained, a simple way to improve indoor ventilation is to open the bathroom door and the nearby windows. The shower will gather less moisture, and the air will not become stale after a few hours, especially if homeowners also make a habit of wiping any pools of water sitting on the floor.

Sir Grout Charlotte offers comprehensive restoration services to help you resolve all issues in your shower, including discoloration, embedded mold, grout damage, and more. We're ready to adapt our services to meet your needs, so please don't hesitate to contact us with your specific request. You can call (704) 270-2348 or schedule a free quote online to request an appointment with our specialists. And be sure to subscribe to our newsletter so you don't miss our latest promotions and updates.