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A Grout Sealing Service is What This Client's Shower in Charlotte Needed to Look Clean

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April 12, 2019

Some homeowners pay very little attention to the grout between their tiles. What they don't know is that grout can enhance or ruin the overall appearance of a surface. Besides being unsightly, dirty grout is home to many kinds of harmful bacteria and germs that can cause illnesses, especially in vulnerable areas such as the kitchen and showers.

Before and After Picture of a Shower Grout Sealing Service in Charlotte, NC
A homeowner from Charlotte recently contacted us to have the grout on her shower floor sealed. Even though she regularly cleaned the shower's surfaces, she couldn't understand why the shower floor's grout looked the way it did. Seeing that she was unable to fix the problem, she convinced herself that the best bet was hiring a team of professionals that could restore it. For this reason, she went online and searched for Charlotte grout sealing experts and found our website. After reading some of the reviews and watching several video testimonials left by previous customers, she filled out the form on our website to schedule a free in-home evaluation.

The day of the consultation, our team arrived at the customer's home ready to assess the shower. For the most part, the shower's tiled surfaces were in good condition. However, the same couldn't be said about the floor's grout lines. Dirt had accumulated over the fixtures, causing them to acquire an earthy color. Our experts asked the client about the type of cleaners she used on the floor. She replied that she often used a soap-based cleaner. These cleaners tend to leave behind a sticky residue that traps dirt and discolors grout. After our explanation, the homeowner understood why her attempts to clean the floor's grout had been unsuccessful.

To solve the problem, our crew offered the homeowner a grout cleaning and sealing procedure. To seal the grout lines, they would use our proprietary sealant, ColorSeal. Not only would this procedure restore the grout's former color, it would also prevent it from returning to poor condition. Convinced, the client agreed to the service.

Choosing the correct type of grout is important for obtaining the best results and overall durability. Grout is a cement-based mixture used to fill in the spaces between the tiles. It keeps the tiles from chipping and prevents water seepage. Because of its composition, grout is porous, meaning it's prone to absorbing all kinds of external agents. When it comes to showers, porosity can be troublesome. In this customer's case, a mix of water, dirt, and soap coated the grout lines and gave them an unhygienic appearance. Fortunately, the issues caused by porosity can be easily solved with ColorSeal. This sealer closes off the grout's pores and makes it easier to clean.

The next day, our grout specialists went back to the client's home to perform the service. Our experts began by soaking the floor with a pH-neutral tile and grout cleaner. This cleaner also contains antimicrobial agents that reduce the number of bacteria on any surface for up to 24 hours after it has been applied. Next, our tech used a high-speed scrubber to get rid of the soapy residue and the dirt. He also used a steam cleaner to strip off any trace of grime.

Once the surface was completely free from dirt, our experts began sealing the grout lines with ColorSeal, our flagship sealant. This top-of-the-line sealer protects the grout against water, soap, mold, mildew, and other external agents. It also comes in a variety of colors to match any tile.

After they finished the sealing procedure, our team let the client see the outcome. She was pleased with the results. She also commended our crew's ability to explain problems in an easy-to-understand way. The shower looked as clean as it was when it was first installed. The homeowner thanked us and promised to call back for maintenance.

Before leaving, our tech gave the customer a list of recommendations on how to keep the shower looking great:
  • Always keep the shower ventilated and dry. Use a dry cloth to wipe away excess moisture after every shower.

  • Clean the shower once a week using a soap-free pH-neutral cleaner like Sir Grout's Natural Hard Surface Cleaner. Unlike soapy products, this cleaner won't leave a film that traps dirt and promotes mold and mildew growth.

  • Make sure to keep an eye on the state of the grout's sealant. To ensure it's working properly, place a few drops of water on the grout. If the water immediately seeps in, the grout must be re-sealed.
When it comes to hard surfaces, it's best to leave their restoration to professionals. Contact Sir Grout Charlotte, the leading experts in hard surface restoration, to request superior services that will exceed your expectations. Call us at (704) 626-6866 or fill out the "Request a Quote" form on this page to schedule a free in-home consultation today. Stay up to date with our latest news and promotions by subscribing to our newsletter.

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