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Our Expert Caulking Services in Charlotte, NC Saved This Client's Shower from Severe Water Damage

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March 29, 2021

Showers are exposed to a constant flux of people and moisture, causing its surfaces to deteriorate over time. For this reason, homeowners must be really careful when it comes to maintaining their shower areas. A resident from Charlotte, NC recently contacted us to have his master shower repaired. The wear and tear stemming from daily use began to show and gave the shower's surfaces an awful appearance.

Picture of a Tile Shower Before and After a Caulking in Charlotte, NC
For two weeks, the homeowner tried several cleaning products he had found at a local store. Unfortunately, the shower only got worse. Concerned about the state of the grout in his shower, he went online to look for advice. He found that when the shower's joints are heavily damaged, it's best to replace them immediately to avoid severe water damage.

The homeowner went back to the shower and inspected the expansion joints. He noticed that most of them were moist and cracked. That's when he realized he needed the help of experts to avoid costly repairs. He went online once again and searched for caulking services in Charlotte, NC. He found our website in the top search results. After watching some of the video testimonials from previous customers, he called to schedule a free in-home consultation.

On the day of the evaluation, our experts went to the customer's home to assess the surface. During the inspection, our techs verified that the shower's surfaces were in poor condition. The caulk on the expansion joints was dirty and cracked, and the tiles on the floor were coated with soap scum. To fix these issues, our techs offered the client a caulking service accompanied by a tile cleaning. This procedure not only would leave the shower in pristine condition, it would also provide a much-needed replacement of the shower's expansion joints. The homeowner agreed to the service and scheduled an appointment for later in the week.

Our crew went back to the client's home a few days later to restore the shower. They began by soaking the shower's floor and walls with a pH-neutral cleaner to loosen the embedded dirt and soap residue. This cleaner contains purifying properties that keep surfaces free from mold and mildew. Next, they used a high-speed scrubber to extract the remaining dirt and soap scum from the tiles and grout lines. To ensure the grime was completely removed, they thoroughly sanitized the shower with a steam cleaner.

After they finished cleaning the shower, our techs scraped out the damaged caulk from the expansion joints. They made sure not to leave any residue behind before re-caulking the shower's joints with epoxy grout. This is a thick epoxy-based grout mix that will not crack, peel, or dry out. It's also resistant to water, soap, mold, mildew, and other external agents.

When the customer saw the results, he was surprised. The shower's fixtures no longer had an unhygienic appearance and the floor's tiles were no longer stained. The homeowner thanked our team and said he was satisfied with the outcome. He also said he would recommend our services to anyone in need of a hard surface restoration service.

Before leaving, our team gave the customer some tips on how to keep the shower looking great. They first recommended cleaning the shower at least once a week using a pH-neutral, soap-less cleaner like Sir Grout's Natural Hard Surface Cleaner. Not only is this cleaner safe for tile, it also prolongs the lifespan of grout and caulk. They also suggested keeping an eye on the state of the grout and caulk to avoid costly repairs. Should any problems surface, he should contact professionals immediately. Our techs also assured him using liquid soap would help prevent the accumulation of soap scum. To finish, they advised him to keep the shower enclosure properly ventilated to avoid excess humidity. This helps prevent the deterioration of the fixtures as well as mold and mildew growth.

Do you want to enhance the appearance of your shower? Here at Sir Grout Charlotte, we have the necessary tools and expertise to get your shower back in shape. Call us at (704) 270-2348 or fill out the "Request a Quote" form on this page to set up a date for a free in-home consultation. Don't forget to subscribe to our newsletter to keep up with the latest news and promotions.

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