Our Tile and Grout Cleaners Successfully Revamped This Shower in Matthews

January 15, 2026

A homeowner in Matthews had high standards when it came to the hygiene of her bathroom spaces. She followed a strict routine and was always ready to increase the number of weekly cleaning sessions when needed. Unfortunately, nothing she did helped against the discoloration of her shower surfaces and the growth of mold in parts of the grout. The master shower had gone from an elegant ceramic layout to dull colors and clear signs of decay. The owner was understandably unhappy with this result.


She started looking for solutions and soon discovered our tile and grout cleaners in Matthews. Many of her relatives had introduced her to Sir Grout Charlotte in the past, and this encouraged the owner to look into our website when she saw our name online. She was impressed by all our online content, like our picture gallery and the number of positive reviews available, so the homeowner trusted her judgement and contacted our team via the website's contact form.

On the scheduled date, we arrived at the client's home in a designated vehicle, and she immediately recognized our uniform. Due to a combination of hard water and abrasive cleaners, the ceramic surface looked duller, with its color muted under traces of soap residue. Our specialists also spotted layers of mold on the grout, particularly on the floor and the corners around the shower bench.

The good news is that the grout didn't suffer lasting damage, and we confirmed that there were no cracks on the seams. Still, regular cleaners couldn't get the embedded dirt off the surface, which is why we immediately put our services at the client's disposal. Our techs explained each step of Sir Grout's restoration process, and by the end of it, the owner was ready to set a date for the appointment.

At her convenience, we were back at the house the very next day, ready to work on the shower after bringing our equipment to the master bathroom. The first step of the process involved removing the embedded mold and soap scum, so our crew used a surface-safe cleaner on the walls and floors, scrubbing off the dirt as it loosened. After addressing all the marks on the tiles, our specialists vapor-cleaned the shower stall and prepared to seal the grout.

We applied ColorSeal to all the grout lines, including the grout on the corner bench. The client chose a lighter shade of gray to make the grout stand out against the ceramic, and we recolored the surface accordingly. Our amazing sealant restores the uniform color of cement-based grout while providing the best protection against liquids, mold, mildew, and more.
The process was a complete success. All the tiles were back to their original color, and the grout lines made the shower look much more attractive. It was everything the homeowner hoped for and more, and she immediately promised to praise our work in the future, both online and to all her neighbors in the area.

We conclude each visit by sharing a list of valuable recommendations to help clients maintain their surfaces in top condition, and this appointment was no exception. First, our specialists emphasized the importance of avoiding chemical-based cleaners to prevent discoloration and cracking in the grout. As we told the client, the best solution is using a pH-neutral formula like Sir Grout's Natural Hard Surface Cleaner to keep the dirt from spreading. Our cleaner won't expose the grout to harsh ingredients, making it easier to prevent mold and structural damage, primarily since our sealant already protects its porous surface. You don't have to fight embedded dirt between the tiles constantly, and it takes much less time to wipe out any leftover stickiness.

We also recommend wiping out any remaining pools of water and soap residue on the shower, using a towel, terry cloth, or a squeegee. This way, you can simultaneously remove dirt from hard-to-reach areas while minimizing the risks of scratches on the ceramic. Moisture buildup can lead to numerous issues and ultimately affect the hygiene of your bathroom, so it's essential to keep shower surfaces dry throughout the day. That's why, in addition to removing any dampness, we also remind clients to keep their bathrooms well-ventilated. You can do a lot just by opening the windows and doors for a few hours.

Stop discoloration on your shower surfaces and elevate your cleaning routine to the next level! Sir Grout Charlotte provides everything you need, from long-term protection to keep the dirt off your grout for months to the full power of our non-toxic cleaner. Just call (704) 270-2348 to learn about our services or schedule a free quote online to request an appointment. Also, remember that you can subscribe to our newsletter so you don't miss our latest promotions and updates.