See How A Caulking Service Helped This Client in Charlotte, SC Avoid Severe Water Damage

May 12, 2020

A resident from Charlotte, SC recently contacted us to have his master bathroom repaired. This homeowner's bathroom went through some of the most common problems: exposure to moisture and dirt, peeling caulk on the bathtub's joints, discolored grout lines, and soap scum. Over the years, the wear and tear stemming from daily use began to show, giving the bathtub and fixtures around it an unsightly appearance.


Since he wanted to avoid unnecessary expenses, the homeowner went online and searched for advice. He found that when the caulk is deteriorated, it must be immediately replaced. If the issue is left unattended, water can seep into the walls and cause severe water damage. After reading that, he realized he needed the help of experts in hard surface restoration. This prompted him to search for professional caulking services in Charlotte, SC. He found our website in the top search results. After reading the excellent feedback Sir Grout Charlotte's previous customers left on our website, he called to schedule a free in-home evaluation.

On the day of the evaluation, we set out to offer the best possible solution to the client's problem. During the inspection, we verified that the overall state of the bathtub, grout, and caulk, were awful. The grout was filled with grime and mold, the caulk on the bathtub's joints was cracked and dirty, and the bathtub had traces of soap scum. To fix these issues, our experts offered the homeowner a thorough cleaning of the bathroom's surfaces and a caulking service to replace the damaged caulk. The client agreed to the service and scheduled a date for the job.

On the scheduled day, we went back to the customer's home and quickly started the procedure. We began by soaking the bathing area with a pH-neutral cleaner to loosen the embedded dirt and soap residues. This cleaner also contains ingredients that can help keep the surfaces free from harmful microorganisms for an extended period of time after it has been applied. Next, we used a high-speed scrubber to deep clean the grout lines and remove the soap scum from the bathtub. To ensure the grime was completely removed, we used a steam cleaner until there was no trace of it.

After finishing the cleaning process, we removed the old, damaged caulk from the bathtub's joints. We made sure not to leave any residue behind before reapplying the caulk on the expansion joints. For the final step, we coated the bathing area with our proprietary sealant Tile Armor. This is an impregnating sealant that protects surfaces against water, dirt, stains, mold, and mildew.

The customer was surprised when he saw the results. The bathtub's joints no longer had an unhygienic appearance and the surfaces looked pristine. The homeowner thanked us, saying he was satisfied with the results and that he would recommend us to anyone in need of hard surface restoration.

Before leaving, we gave the client some tips to prevent the bathroom from returning to poor condition. First, we recommended cleaning the bathing area once a week using a pH-neutral, soap-less cleaner like Sir Grout's Natural Hard Surface Cleaner. Not only is this cleaner safe for tile and grout, it can also help inhibit the growth of mold, mildew, and bacteria from any surface. Second, we suggested keeping an eye on the tiles, caulk, and grout to avoid costly repairs. The fixtures must be always in good shape to avoid severe water damage. To finish, we advised him to use liquid soap as opposed to bar-soap. This will help prevent soap scum buildup in the bathtub.

When the caulk in your bathing area is damaged beyond repair, make sure to contact the leading experts in the field of hard surface restoration. Here at Sir Grout Charlotte, we have the necessary tools and expertise to offer the best caulking services in the industry. Call us at (704) 270-2348 or fill out the "Request a Quote" form at the bottom of this page to schedule a free in-home consultation today. Make sure to subscribe to our newsletter to keep up with our latest news and promotions.

If you found this article helpful then let us know in the comments section below. Likewise, feel free to share it using the share options below. Want us to cover another topic of your interest pertaining to Hard Surface Restoration? If so, then like us and follow us on social media, and post to any of our social media profiles the topic you'd like us to discuss: Facebook Sir Grout Charlotte, Instagram @sirgroutcharlotte, and Twitter @SirGrout.