A Tile Floor in Matthews Looks Gorgeous After Our Grout Cleaning Process

February 16, 2026

Embedded dirt is a common issue in many residential areas; porous surfaces like grout and ceramic tile can absorb a lot of dirt in a relatively short time, with regular cleaners often making the problem worse. A couple in Matthews was tired of getting lackluster results during their cleaning routine, and the fact that the problem affected their living room floor only added to their frustration. The grout had lost its natural color over time, and none of the cleaners the couple had tried in the past seemed to work on the grime stuck between the tiles.


Once they realized they'd been dealing with the same issue for two months, the couple decided to look for a hard surface company in the area. Like many of our previous customers, they started their search online and came across Sir Grout Charlotte almost immediately. The owners read all they could about our grout cleaning service in Matthews, and when it was time to make a decision, they were both on the same page.

They welcomed our experts into their house only a few days after reaching out to us via the website's contact form. Upon inspecting the floor, we noticed that the soiled grout stood out from the rest of the living room, with its dark color ruining the floor's overall layout. We also saw some embedded dirt on the ceramic surface, likely from soap residue left by most store-bought cleaners.

From the get-go, our experts could see the root of the problem, so we knew the surface dirt could be addressed with a professional sealing service. If the grout pores sat unprotected for too long, they would only gather more dirt from foot traffic and other factors. Our techs reassured the client that none of the floor marks could withstand Sir Grout's professional equipment and offered to recolor the surface to suit the couple's preferences. Everything was settled, and the homeowners chose a date for the restoration after reviewing our full assessment.

On the scheduled day, our crew returned to the couple's house with the necessary equipment for the restoration. In the living room, we soaked the floor with a surface-safe cleaner and removed embedded dirt with a high-speed scrubbing machine. This left the tiles looking much more vibrant, and we quickly confirmed that no dirt remained on the grout.

This was our cue to start applying Sir Grout's flagship sealant. ColorSeal is the perfect solution to ensure the grout maintains a uniform color for weeks and even months. It works as a protective barrier that keeps liquids and external elements out, so nothing gets embedded in the grout pores. It works against soil, grime, grease, food residue, and even UV rays, so you'll start seeing a difference in your cleaning routine from the moment our sealant is in place.

The restoration was a success, and our techs only needed to buff the floor one last time so the client could inspect the result. The entire family loved the floor's new look: the cream-colored grout harmonized perfectly with the ceramic tile details, and the effect was exactly what the couple wanted for their living room. They thanked our crew for our hard work during the restoration and promised to tell more people about the benefits of trusting Sir Grout Charlotte.

Before leaving the couple's house, our experts took a moment to share additional cleaning tips, and the owners gladly accepted our advice. We started by recommending pH-neutral cleaners over soap-based products and DIY solutions. Sir Grout's Natural Hard Surface Cleaner combines all the advantages you want for the maintenance of your floors and other high-traffic areas. It reaches all surfaces, including grout lines and corner joints, so you can deal with spills, shoeprints, and other marks in much less time. pH-neutral cleaners are the best way to complement our sealant's grout protection without contaminating your living spaces with toxic fumes, making them the ideal solution to upgrade your residential cleaning routine on all fronts.

We also recommend addressing any liquid residue promptly to prevent marks from leaving a sticky residue on your floors. Wipe out the dirt with a mop, a towel, or a terry cloth to avoid accidentally scratching the tiles, and remember to wash your tools thoroughly before using them on your hard surfaces again.

Lastly, our techs reminded the client to keep windows and doors open throughout the day to ensure the living room remained properly ventilated. A healthy circulation of fresh air does wonders for maintaining a comfortable indoor environment while preventing the spread of mold and mildew in areas where dirt can often be overlooked.

A little dirt can make your floors look dull and neglected. Get rid of the problem before it leaves a lasting effect on your tile and grout surfaces. The specialists at Sir Grout Charlotte will be happy to give you the assistance you need! You can call (704) 270-2348 for more information or schedule a free quote online to request an appointment. And be sure to subscribe to our newsletter so you don't miss our latest promotions and updates.